Delivery in Morocco

  • Delivery is carried out by the transport company “AMANA”.
  • Orders are shipped from Monday to Saturday.
  • Delivery time is 1-2 business days.
  • Delivery cost is calculated according to the tariffs of the company “New Mail”.
  • The order is stored at the AMANA warehouse for 5 days after its arrival.
  • Upon receipt of the order, please check the availability and appearance of the goods. In case of damage or incomplete bundling of goods, you should refuse to receive the order, as well as draw up an act (claim). If such a situation occurs, be sure to inform us of the incident by the phones indicated on the site.

 

Delivery in Meknes

  • Delivery is carried out from Monday to Friday from 12:00 to 20:00. On Saturday from 12:00 to 19:00, orders placed on Sunday are delivered on Monday.
  • Delivery cost in Meknes – 0 DH.
  • Orders are delivered on the day of placing the order, if placed before 12:00.
  • Delivery to the suburbs of  MEKNES (Hamria, El-Bassatine, EL Barj, Combatta,Place d’arme,Zitoune,Marjane 1, Marjane 2, etc.) is carried out only by us free of cost.
  • Shipment at own expense from an exhibition hall (free of charge).
  • Please check the compliance of the order (integrity, packaging, etc.) in the presence of the courier.

 

Payment Methods

  • Cash upon receipt of an order from a courier in Meknes.
  • Payment via POS-terminal or in cash at pickup.
  • Cash on delivery at the AMANA office. The client pays for the delivery + 2% of the amount of the order .
  • Cashless – online payment (Visa / MasterCard) directly on the site.

Please note: payment for delivery to the address “Amana” occurs when you receive an order from a courier or online on the website of “Amana”, depending on the city.

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